Terms of Service

Website Terms And Customer Agreement

Welcome to SERAVINNE™.

These Terms of Service govern your access to and use of ebufe.com, including browsing our website, purchasing products, using customer support services, and interacting with related features.

By accessing or using our website, you agree to these Terms of Service together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please discontinue use of our website.

1. Business Information

For transparency, SERAVINNE™ is operated under the following business information:

Brand Name:
SERAVINNE™

Website:
ebufe.com

Legal Company Name:
Zhengzhou Lu'ao Network Technology Co., Ltd.

Owner:
Li Bin

Business Address:

Room 826, 8th Floor, Unit 2, Building 60,
No. 2 Hanghai East Road,
Guancheng Hui District, Zhengzhou,
Henan Province, China

Customer Support Email:
service@ebufe.com

Customer Support Phone:
+86 17336531796

SERAVINNE™ is owned and operated by Zhengzhou Lu'ao Network Technology Co., Ltd., which is responsible for the operation of ebufe.com and customer service related to purchases made through this website.

2. Website Use

By using ebufe.com, you agree that you will:

• Use the website only for lawful purposes

• Provide accurate information when placing orders

• Respect intellectual property rights

• Avoid activities that may damage website security or functionality

You may not:

• Attempt unauthorized access to website systems

• Copy or misuse website content for commercial purposes

• Use the website for fraudulent activities

• Interfere with website operations

SERAVINNE™ reserves the right to restrict access when necessary to protect customers, the website, and business operations.

3. Product Information

SERAVINNE™ makes reasonable efforts to provide accurate product information, including:

• Product descriptions

• Product images

• Materials

• Dimensions

• Colors

• Available options

• Pricing information

However, slight differences may occur due to:

• Screen settings

• Lighting conditions

• Photography environments

• Natural material characteristics

Minor variations do not automatically indicate that a product is defective or different from its description.

4. Product Availability

All products are subject to availability.

SERAVINNE™ may:

• Update product details

• Modify product options

• Adjust inventory availability

• Limit purchase quantities

• Remove products from sale

If an ordered product becomes unavailable after purchase, we will contact you regarding an appropriate solution.

5. Orders And Checkout

When you submit an order through ebufe.com, you confirm that:

• The information provided is accurate

• You have reviewed your order details

• You are authorized to use the selected payment method

• You agree to pay the displayed order amount

Before completing your purchase, please carefully review:

• Product selection

• Quantity

• Shipping address

• Payment details

• Final order total

6. Order Confirmation

After successful checkout, you will receive an order confirmation email.

The confirmation may include:

• Order number

• Purchased products

• Payment details

• Delivery information

Receiving an order confirmation means we have received your request.

Orders may still require verification, payment authorization, inventory confirmation, or fraud review before fulfillment.

7. Pricing And Payment

Product prices displayed on ebufe.com may change from time to time.

The applicable price is the amount displayed during checkout when your order is submitted.

Your payment total may include:

• Product price

• Discounts

• Shipping charges

• Applicable taxes or fees

SERAVINNE™ uses secure payment processing providers and does not store complete payment card information.

8. Payment Authorization

Payments must be successfully authorized before an order can be processed.

Payments may fail due to:

• Incorrect payment details

• Bank restrictions

• Insufficient funds

• Security verification requirements

• Payment provider limitations

If payment issues occur, please verify your information or contact your payment provider.

9. Shipping And Delivery

Shipping times shown on our website are estimates.

Delivery may be affected by:

• Carrier processing

• Customs procedures

• Weather conditions

• Public holidays

• Incorrect address information

• Other circumstances beyond reasonable control

For complete shipping information, please refer to our Shipping Policy.

10. Returns And Refunds

SERAVINNE™ provides return and refund support according to our Return & Refund Policy.

Eligible products may generally be returned within:

30 calendar days after delivery

Customers must contact our support team before returning any product.

For detailed requirements and procedures, please review our Return & Refund Policy.

11. Intellectual Property

All content displayed on ebufe.com, including:

• SERAVINNE™ branding

• Logos

• Product images

• Text content

• Graphics

• Website design

• Product descriptions

is owned by, licensed to, or legally used by SERAVINNE™ and its operating company.

Unauthorized copying, reproduction, modification, or commercial use is prohibited.

12. Customer Reviews And Feedback

If customers submit:

• Reviews

• Comments

• Images

• Suggestions

• Feedback

they confirm that the content:

• Is accurate

• Does not violate third-party rights

• Does not contain unlawful material

• Does not harm other users

SERAVINNE™ may review, moderate, or remove content that violates these Terms.

13. Third-Party Services

Our website may use third-party services including:

• Payment providers

• Shipping providers

• Analytics tools

• Website service platforms

These third-party services operate under their own terms and privacy policies.

SERAVINNE™ is not responsible for the independent practices of third-party services.

14. Website Availability

We aim to maintain reliable access to ebufe.com.

However, temporary interruptions may occur due to:

• Maintenance

• Technical updates

• Hosting issues

• Network problems

• Security events

We do not guarantee that every website feature will always operate without interruption.

15. Limitation Of Liability

To the maximum extent permitted by applicable law, SERAVINNE™ and Zhengzhou Lu'ao Network Technology Co., Ltd